The CoE Model at the Technology level is explained in the diagram by taking a Software Testing example. The top layer represents the Test Specialists who have the required Testing expertise. The examples could be Automation Tester, Mobile Tester, Performance Tester or ManualTester.
These experts based on their role possess a skill-set covered in the Testing Knowledge layer. There is a mapping of Resources with the skill-set to have a clear picture of available resources and their expertise. The bottom later Engagement is talking about the different projects where the specialised Testing resources can be or are allocated.
To explain it in a generic way, consider there is a centralised pool of resources having different skill-set. There could be a number of resources sharing the same expertise as sometimes multiple resources are required for the same knowledge. Whenever, there is a Project requirement, they are allocated to that project based on the project requirements by matching their skill-set. Those resources are now a part of the project and no other project can take them unless they are not being utilized 100%. Once, the project is completed or there is no work for the respective resource, he or she returns to the main resource pool and becomes available again for allocation. It helps in the better management of the resources and there is no pressure on the project to consume them even without any work as most of the time happens. Another advantage of CoE – It brings maturity to the processes and improve the project efficiency.
CoE | Center of Excellence Model
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