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Sunday, 4 October 2015

How to Write an Effective Defect or Bug Report

Writing an effective Defect/Bug Report is very important from Testing perspective. It’s communicating the software defects/bugs to the development team and stakeholders.

The following are the guidelines, one can keep in mind before writing a Bug Report.

  • Write steps clearly, in a way that anyone without the knowledge of the software/application can reproduce the bug.

  • Title should be brief and communicate the exact bug behaviour.

  • Mention the exact environment in which the bug is reproducible.

  • One report for one bug. Don’t mention multiple bugs in a single report.

  • Report all the bugs even the trivial.

  • Attach the relevant proofs like screenshot, video, crash log.

  • Assign clear Severity and Priority as per the bug.

  • Separate fact from speculation.

  • Don’t target anyone in the report, it should be generic.

  • Mention additional observations separately in a different section in the report.
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How to Write an Effective Defect or Bug Report

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